If you wish to cancel your order, please contact our customer service via the free service hotline 00800-1888 0000 (Mon. - Fri.: 08:00 - 18:00).
However, cancellation is only possible if our logistics have not yet processed your order. If it is too late to cancel, please simply return the goods to us. Your money will be refunded via the same payment method you used to make your previous purchase. Once we have received and checked your return, the refund will be issued. You will receive an email when the refund has been made.
Please note that once the refund has been triggered, it may take 2-3 working days for the amount to be credited to your account.